Product Manager, Partner Ops

Product · Toronto , Ontario
Department Product
Employment Type Full-Time
Minimum Experience Experienced

Product Manager, Partner Ops

Canada / US 

Who We Are:

With the rising cost of food and the challenges faced by our supply chain, Flashfood has become a staple in many North American families.

At Flashfood, we are on a mission to reduce the environmental impact of food waste and provide our communities with easier access to healthy, affordable food.

We are tackling this gigantic problem together, with a diverse team of people from all over the globe.                                                                                                                                                   

At Flashfood, we live by our nine culture boards. What are they, you ask? They are a set of principles and values that drive us to stay confident but humble, patient but persistent, united but able to challenge, and most of all, to create a safe space to be authentic and have fun. Our common goal and commitment to a sustainable future keep us motivated to push through all the challenges we face together. 

We are purposeful about instilling inclusion into our company culture and are committed to building a blame-free culture where people have the ability to learn and grow. Our current team is over 51% women, and we’re proud to say over 47% female representation within leadership positions.  

Who You Are:

As the Product Manager for our Partner Ops, you will be responsible for the definition, prioritization, execution, and evaluation of features within our Partner Operations systems. You will occupy the Product Owner role within our Partner Ops value stream, operating as the voice of the partner to ensure that the cross-functional team are developing the right thing for the right user groups.

You will also operate outside of the agile development team, gathering insights from our partners and aligning internal stakeholders around your roadmap. You will be supported by the COO who will provide a strategic direction and be a thought partner for the initiatives and features in your plan.

What You Will Do:

This role gives you the opportunity to:

  • Make a real impact on the design and value proposition of our internal Partner operations systems and tools (ie: Product Catalog, Reporting,etc.) to support our expansion in the US;
  • Explore some interesting features and develop your prioritization and problem-solving skills;
  • Work with great people who are on a genuine mission to reduce food waste;
  • Gain deep knowledge and insight within a difficult but rewarding problem space;
  • Learn about sustainability and operational processes in the grocery industry;
  • Make a genuinely positive impact on people’s lives in North America (and beyond!).

To be successful in this role:

  • Thrived in a B2B / Enterprise, mobile-first product role and delivered delightful features at scale;
  • Experience finding innovative solutions for real-world, user problems, aligned with the business needs of a rapidly scaling organization;
  • Past success analyzing data (experience with SQL a bonus!), drawing accurate conclusions, and adjusting strategy accordingly;
  • The technical depth that allows you to communicate with, understand, and earn the respect of engineers and data scientists;
  • You know how to operate effectively as a Product Owner within an agile team;
  • You enjoy ambiguity and can lead a team in an ambiguous environment;
  • You can demonstrate leadership without having direct authority, particularly in a complex organization where communication skills are very important;

Nice To Have: 

  • Understanding of enterprise app release processes and relationship management;
  • Bachelor's degree in a business or technical field;
  • 3+ years of experience as a Product Manager or Product Owner for a consumer product.

Company Perks

  • Company-wide bonus
  • Casual and remote-friendly work environment 
  • Flexible working hours
  • Variety of virtual events all year round 
  • Professional development opportunities - $1,000/year
  • Work from Home subsidy
  • Paid time off for volunteering
  • Monthly Flashfood credits
  • Extra-long weekends from April to September

The requirements listed in job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark with the number of years of experience Flashfood is looking for, apply. Applying gives you the opportunity to be considered.

Flashfood is an equal opportunity employer and is committed to providing an accessible recruitment process. Please advise should you need any accommodation throughout the recruitment process. All your information will be treated confidentially. 

Thank You

Your application was submitted successfully.

  • Location
    Toronto , Ontario
  • Department
  • Employment Type
  • Minimum Experience